Shipping Policy

Last Updated: 25 November 2025

Digital Product - No Physical Shipping

What This Means:

• ✅ Instant Access: Your subscription is activated immediately upon successful payment
• ✅ No Waiting: No shipping delays or courier tracking required
• ✅ No Shipping Charges: No additional delivery or logistics fees
• ✅ Eco-Friendly: Paperless, sustainable digital delivery

How You Receive Your Subscription

Step 1: Purchase Subscription

Choose your subscription plan (Exam Week Sprint, Monthly, 3-Month, Annual, or Lifetime) and complete payment via Razorpay.

Step 2: Instant Activation

Your account is activated immediately after successful payment processing (typically within seconds).

Step 3: Access via Website

Log in to www.drpreetha.com using your Google account (Sign in with Google) to access:

• 900+ Kerala PSC Medical Officer MCQs
• Answer explanations
• AI Deep Dive feature
• Progress tracking dashboard

Step 4: Confirmation Email

You will receive a confirmation email at your registered email address with:

• Subscription plan details
• Access period (start and end dates)
• Payment receipt
• Login instructions

Accessing from Multiple Devices

Since KPSC Practice is web-based:

• ✅ Access from any device with internet (desktop, laptop, tablet, smartphone)
• ✅ No app installation required
• ✅ Works on any browser (Chrome, Safari, Firefox, Edge)
• ⚠️ One login at a time (your account cannot be shared or used simultaneously on multiple devices)

No Physical Materials Provided

Please note:

• ❌ We do not ship printed question books
• ❌ We do not provide physical study materials or CDs/DVDs
• ❌ No courier or postal delivery is involved

International Access

KPSC Practice can be accessed from anywhere in the world with an internet connection.

• ✅ No geographic restrictions (except where prohibited by law)
• ✅ No international shipping charges
• ✅ Accessible 24/7 from any location

Payment Confirmation Issues

If payment is deducted but subscription is not activated:

1. Wait 24-48 hours for payment gateway processing
2. Check spam/junk folder for confirmation email
3. Contact us at mail@drpreetha.com with transaction details

Refer to our Cancellation & Refund Policy for more details.

Contact for Technical Support